Upcoming Classes:

You will be able to choose one of these classes after payment.

May 28, 2026
ECI Class with Downtown Columbus Excursion

at Downtown Innovation Lab
1 p.m. to 4:30 p.m.

June 9, 2026
ECI Class with Franklinton Deep Dive and Excursion

at COSI
1 p.m. to 4:30 p.m.

July 7, 2026
ECI Class with Fairfield County Deep Dive and Excursion

at Combustion Brewery
1 p.m. to 4:45 p.m.

July 17, 2026
Special 2 Hour ECI Class

at Columbus State Community College
9 a.m. to 11 a.m.

July 2026- Date and Time TBD
ECI Class with Licking County Deep Dive and Excursion

at TBD
1 p.m. to 4:30 p.m.

August 5, 2026
ECI Class with Westerville Deep Dive and Excursion

at TBD
Time TBD

FAQ

  • What can I expect during the in-person course?

    The class will be divided up into learning units that will include classic lectures, videos, and interactive exercises. In-person courses may vary by topic and activity, but all courses will include a presentation of the same information covered during the online course. Information includes Columbus' neighborhoods, facts about the city, the power of tourism, and more. An overview of the ECI program and benefits of the accreditation will also be covered.

  • Who should take the course?

    The Experience Columbus Insider (ECI) accreditation course is designed for individuals and organizations that have a direct interest in promoting Columbus, tourism, hospitality, and/or community engagement. Typical participants include Hospitality and Tourism Professionals, Customer-facing Employees, Event Planners and Organizers, Community Ambassadors, Businesses Seeking to Engage Tourists, and Columbus Enthusiasts.

  • Is $44 an annual fee?

    $44 covers the cost for the first two years of benefits and class materials and activities. Every 2-years after will be $30.

  • Is there a deadline to complete the course after signing up?

    Those who sign up to complete the in person course must do so by signing up for a class within 3 months. After 3 months, we reserve the right to cancel your membership and you will forfeit your registration fee. If you need an extension, please do not hesitate to reach out to [email protected]

  • Do I need to bring anything with me to the in-person class?

    We will provide a folder of information and pen. Please feel free to bring a personal water bottle to reduce the number of plastic water bottles we go through in the class.

  • Am I able to change classes if a conflict comes up?

    Absolutely! Email [email protected] and let us know which upcoming class you would like to transfer your registration to and we will be happy to accommodate that change.